Client Success
Amperage is dedicated to expanding our operators' customer base by targeting more households and businesses. We achieve this by introducing new services and bundle offerings, in an effort to increase revenue and reducing client turnover.
Team focused on end-subscriber acquisition and revenue generation
Proven track record of success rolling out fiber in over 45 communities.
Success-based compensation model
Scalable model offering both internal team and outsourced sales capabilities in multiple communities
Extensive experience in community management (client concerns and escalations)
Proven Solutions with a Tailored Approach
Phase 1
Strategy and Plan
Establish budget and targets for the sales function
Define high-level roles and responsibilities of sales team members
Define optimal organizational structure
Calculate the compensation structure appropriate to the region
Develop Internal Teams/Outsource options and costing
Identify incremental sources of revenue and opportunity
Phase 2
People and Process
Recruit sales teams to support acquisition objectives
Train and develop the sales teams and sales manager
Create and implement route management processes
Establish reporting approach and standards
Implement revenue enhancement opportunities.
Phase 3
Support Services
Peak-period outsourcing
Future territory market testing to enhance feasibility studies
Wireless to wireline client evolution program
Analysis, planning and support for installation, repair and field services requirements
Analysis and planning for call center/client support operations